CARRIAGE TERMS

At Torque Tactic, we are committed to providing efficient and secure shipping services to our customers. Below are the specific terms of our shipping methods, including domestic shipping, international shipping, and information about relevant US shipping companies.

1. Shipping Methods

We offer the following shipping options to meet the needs of different customers:

Domestic Shipping: Available for all orders within the United States. We offer both Standard and Expedited services:

Standard Shipping: Usually shipped via UPS or USPS, with an estimated delivery time of 5 business days.
Expedited Shipping: Guaranteed to arrive quickly through FedEx’s Next Day or Two Day service.
International Shipping: Available for all orders outside the United States. We work with the following international shipping companies:

DHL: Provides fast international express service, usually delivered within 5 business days.
FedEx: Offers a variety of international services, including economy and priority options, and specific delivery times vary depending on the destination.

2. Shipping Costs

Shipping costs will be calculated based on the shipping method selected, the weight of the order, and the destination. For specific cost information, please review the relevant fee details during checkout.

3. Order Processing

Once your order is confirmed, we will process and ship your order within 2 business days. For international orders, processing time may be delayed due to customs clearance.

4. Cancellation and Change of Order

To cancel or change your order, please contact our customer service team (apexbilling@torquetactic.com) in a timely manner and we will try our best to accommodate your needs before the order is shipped.

5. Shipping Confirmation

Once your order is shipped, we will provide you with a tracking number so that you can check the shipping status of your package in real time. If you do not receive your package within the expected time, please contact us for further support.

Thank you for choosing Torque Tactic! We are committed to providing you with quality shipping services. If you have any questions or need further assistance, please feel free to contact us.